Monday, October 22, 2018

ISG Error: java.lang.SecurityException: User: ASADMIN~~, failed to be authenticated

 Symptom/Problem/Error:

Responsibility: Integrated SOA Gateway (ISG) Administrator

Path: Search for a Service, Publish or Unpublish

The request fails with error message “java.lang.SecurityException: User: ASADMIN~~DEV, failed to be authenticated.”

We use the EBS Release 12.2.8 and REST web services by ISG. However, this error can occur in multiple R12.2 versions. Also both SOAP and REST calls can have the same issue.

This happens when you access a new instance after cloning.

 

Cause:

Two possible causes to this issue:

1.    Error with EBS Standard Functionality: Make sure the Patch 27949145:R12.OWF.C is applied in the instance

2.    Standard ISG Configuration files are created or updated properly

 

Solution:

Step 1: Apply Patch 27949145:R12.OWF.C.

Step 2: If the issue is not resolved by the Patch, make sure to review and correct ISG Configuration files. Here are all the configuration files:

  • $INST_TOP/soa/isgagent.properties
  • $JAVA_TOP/oracle/apps/fnd/txk/util/isg_contextfile.properties
  • $RUN_BASE/EBSapps/comn/clone/jlib/java/oracle/apps/fnd/txk/util/isg_contextfile.properties
  • $RUN_BASE/EBSapps/comn/adopclone_<context>/jlib/java/oracle/apps/fnd/txk/util/isg_contextfile.properties

Review User Name, Password and Instance UI Links in these files. Probably they are not updated after cloned from Production.


Keywords:

Oracle EBS, SOAP, REST, SecurityException, ASADMIN, failed to be authenticated, Web Service, R12, R12.2.8, ISG, Integrated SOA Gateway, SOAP UI, WS